Introduction

At Shraddha Bridal Studio, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund policy to address your concerns.

Return Eligibility

To be eligible for a return, please ensure that:

  • The product is unused, in its original condition, and in the original packaging.
  • The return request is made within 07-08 Working days of the delivery date.
  • The product was not marked as a final sale or non-returnable item.

Non-Returnable Items

Certain items are not eligible for returns, including:

  • Opened or used nail art supplies.
  • Custom or personalized products.
  • Gift cards.
  • Items marked as final sale.

Return Process

  1. Initiate a Return: Contact our customer service team at info@shraddhabridalstudio.com or +91 8140080003 to initiate a return. Provide your order number and reason for the return.
  2. Receive Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return your item.
  3. Ship the Item: Package the item securely and include the RA number. Ship it to the following address:Shraddha Bridal Studio
    1ST HOME, INDIA STEEL STREET, JAMKANDORANA, GUJARAT-360405.
  4. Inspection and Refund: Upon receiving your returned item, we will inspect it to ensure it meets the return eligibility criteria. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10-15 business days.

Shipping Costs

  • Customer Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Damaged or Defective Items: If you received a damaged or defective item, we will cover the return shipping costs. Contact us immediately to arrange for a replacement or refund.

Shipping Policy

At Shraddha Bridal Studio, we strive to process and ship your orders promptly. Typically, orders are processed within 1-2 business days. Our standard shipping time is 07-08 days. Please note that shipping times may vary depending on your location and any unforeseen delays from the shipping carrier.

Exchanges

If you wish to exchange an item, please contact our customer service team. Exchanges are subject to product availability.

Contact Us

For any questions or concerns about our return and refund policy, please contact us:

Shraddha Bridal Studio
Email: sraddha.beauty2050@gmail.com
Phone: +91 81400 80003
Address: INDIA STEEL STREET , GONDAL , RAJKOT , GUJARAT-360311.